FAQ's

Which store should I be using?

To ensure we prioritise cost and sustainability we are operating two stores, one for the Americas region and one for the EMEA and APAC region. From our central page, please select the store based on where you plan to ship the item to. E.g. if you are based in Germany and purchasing for yourself, please use the international store. If you are based in Germany and purchasing for a colleague based in the US, please use the Americas store.

Who can purchase from the Strada Store?

The Strada Store is exclusively for Strada employees.

Will more items be added to the store?

Yes! We’re excited to launch the store with items that have been highly requested, and those that we know are popular. As we gather feedback on the items, their quality, pricing, durability, and functionality, as well as additional items you would like to see, we will expand the range of products offered.

Does the store ship globally?

Yes! We currently have an inventory warehouse in the US, Netherlands and UK that will ship globally.

Do I need to create an account?

As the store is reserved for the use of Strada employees only, all employees will need to create an account using their Strada email address before accessing the store.

Are taxes already included in the price?

Yes, all taxes and customs charges are already accounted for in the item price. The only cost added at checkout will be the shipping charge.

Can I buy a gift voucher?

Yes, all taxes and customs charges are already accounted for in the item price. The only cost added at checkout will be the shipping charge.

Do new employees receive a welcome kit?

We are excited to share that starting January 1st, 2025 all new Strada employees will receive a welcome kit. The kit will include a backpack, water bottle, notepad, pen, and welcome note. This is an exciting development for Strada as a brand and we are delighted to offer this as a new 2025 initiative to generate additional excitement for new employees.